Dear Joanne Chang, This is probably pretty obvious by now, but you are clearly a better person than I am. First of all, I bet you would’ve promptly written a thank you note to someone who had taken time away from running their very successful business to meet with you if the roles were reversed … Continue reading Dear Joanne Chang
Dear Flour Bakery (specifically the Back Bay location), One thing I learned from working in advertising for a long time is that we always start with the positive. [True story: one time my friend Mike presented some radio scripts to the clients over the phone. There was a beat of silence after he finished, and then … Continue reading Dear Flour Bakery (Back Bay location)
Letters & Lists 